Hold Policy and Cancellation Policy
Contact the renting location for their "Hold & Cancellation" policy. Be aware that during periods of high demand such as holidays cancellation fees can apply. This is only when the renter is provided with this policy as part of their reservation information.
Grace Period
Other than insurance and warranty replacement rentals, all rentals are based on any 24 hour rate, the standard grace period is 59 minutes. If the Renter keeps the vehicle after this time, an hourly rate will apply from minute one.
After Hours Returns
All after hours returns must be approved by the renting location. All renters returning after hours are still subject to the terms on page #2 of the rental agreement pertaining to renter's responsibilities for damages to any vehicle returned after hours.
Geographical Restrictions / Mileage Limitations
All geographical restrictions and mileage limitations are as posted on the rental agreement. Section #2 of the "Warnings" Section, titled "Travel Area Restrictions" spells out the agreed geographical restrictions.
Local Pick Up & Drop Off
Check with your renting location as to their parameters for "Local Pick-up and Drop-off". Renting location may require advance notice for this free service.
Additional Driver
Additional drivers are allowed at most locations and there may be an additional fee if state law permits. They must meet the minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will also apply.
(Additional driver surcharge: Specific to location)
Age Requirements
Renter must be 21 years of age with a valid photo driver's license and major credit card in his/her own name.
Ages 21-24: Could be charged as an underage driver.
Collision Damage Waiver/Responsibility for Vehicle Damage
Specific to each location.
If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle.
If you purchase Collision Damage Waiver, we will waive a portion of our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read to the back of the renting locations rental agreement for a complete list of exclusions.
CDW is optional; your personal auto policy may cover damage to the rented vehicle. If you are renting a truck larger than a pick-up truck, your personal auto policy may not cover the rented vehicle. Check with your insurer if you are uncertain.
We can elect not to rent to you if you do not present proof of auto liability and physical damage insurance coverage.
Fuel Policies / Refueling Charges
Option #1: We fill the tank
Vehicle is rented with a full tank. Return the vehicle with a full tank to avoid a charge or the renting location will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Liability Insurance
Liability insurance protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you or damage to the rented vehicle. Affiliated Car Rental vehicles are covered by policies of insurance that provide coverage up to the minimums prescribed by the financial responsibility laws of the State whose laws are applied if an accident occurs. This can be as low as $10,000
If an accident occurs, either your personal auto insurance or the Affiliated Car Rental liability insurance, or both of them, will pay the claim, depending on which State's laws apply.
Maps and Directions
Click here for Maps and Directions
Payment Information
The following are accepted forms of payment:
Visa
Master Card
*Please call the renting location for a complete list of credit cards accepted.
CASH RENTALS
Must call location directly
DEBIT CARDS:
Accepted as payment at location's discretion
CREDIT CAR AUTHORIZATION REQUIREMENTS:
1 Day 200.00
2 Days 250.00
3 Days 300.00
4 Days 350.00
5-7 Days 500.00
*Please call the renting location to confirm the above requirements.
AUTHORIZATION AMOUNT IS SUBJECT TO CHANGE WITHOUT NOTICE
Vehicle must be returned during business hours to avoid an additional days charge.
Phone
As per location.
Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, a personal auto policy in there name, a clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, driver's license, driving records, and credit cards.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport.
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
- Affiliated Car Rental requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Affiliated Car Rental vehicle while on rent. Written proof should include the name and address of the insurer and the policy number.
Special Equipment / Disabled Drivers
Child Seat Infant / Toddler - $5.00 per day
Hand controls are provided at no additional fee. A minimum advance notice of 72 hours is required. Equipment may vary in operation type, being either pull or push type. We may not be able to supply hand controls for all makes and models of vehicles. We may not be able to provide disability equipment that is either permanently installed or involves permanent alteration to a vehicle, such as left-foot gas pedal extensions. We do not have permanently modified vehicles such as wheelchair-driver position or ramp-access vans. Between an airport terminal and the rental office, ADA access transportation may be provided by services other than Affiliated Car Rental. This service is provided at no additional charge or increase in rental rate.
Drivers for the blind or those whose equipment needs can not be met may drive a car as an Authorized Driver for the person to whom a vehicle is rented. The Authorized Driver must possess a valid driver's license and be age 25. There is no additional fee for an Additional Authorized Driver under these circumstances.
The person with disability needs must identify him/herself as visually or physically challenged and that a driver is being provided at the time of reservation. Both the person for whom the needs are requested and the driver must be present at the time of rental transaction.
Reservations to request disability equipment should be placed only by calling the local renting location.
Taxes and Fees
Per location
